Privacy Policy

Pro Gadgets
Effective Date: 21/06/2025

At Pro Gadgets, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or purchase products from us in Pakistan. By using our services, you agree to the terms of this policy.

1. What Information We Collect

We may collect the following personal information from you:

a. Information You Provide

  • Full name

  • Mobile number

  • Email address

  • Shipping and billing address

  • Payment information (via third-party gateways such as Easypaisa, JazzCash, or bank transfers)

  • Account login credentials (if applicable)

b. Automatic Information

  • IP address

  • Browser and device type

  • Website usage data (pages visited, time spent, etc.)

  • Cookies and similar technologies

2. How We Use Your Information

Your information is used strictly for:

  • Processing and delivering your orders

  • Communicating order updates and promotions

  • Providing customer support

  • Improving our website and services

  • Sending promotional messages (only with your consent)

  • Preventing fraudulent or unauthorized activities

3. How We Protect Your Information

We take your data security seriously and apply the following measures:

  • SSL encryption for secure transactions

  • Secure storage of customer information

  • Access controls and regular system updates

  • Payments handled through secure, trusted platforms (no card data stored on our servers)

4. Sharing of Personal Information

We do not sell or share your personal information with unauthorized third parties.

We may share your information only with:

  • Delivery partners (e.g., TCS, Leopard Courier, Postex) for order fulfillment

  • Payment processors (e.g., JazzCash, Easypaisa, Bank Transfer)

  • Legal authorities, only if required under Pakistani law (e.g., under FIA cybercrime rules)

5. Your Rights

As a user in Pakistan, you have the right to:

  • Access your data held by us

  • Request correction of incorrect or incomplete data

  • Request deletion of your personal data (unless required to retain for tax or legal compliance)

  • Opt out of marketing communications at any time

To exercise your rights, contact us at support@progadgetspk.shop or via WhatsApp/phone.

6. Cookies Policy

Our website uses cookies to:

  • Remember your preferences

  • Analyze website performance

  • Enhance your shopping experience

You can disable cookies via your browser settings. However, some features of our website may not function properly without them.

7. Children’s Privacy

We do not knowingly collect information from anyone under the age of 13. If you believe a child has provided personal data, please contact us, and we will remove it promptly.

8. Third-Party Websites

Our website may contain links to external websites (e.g., Instagram, Facebook, YouTube). We are not responsible for the privacy practices or content of these sites.

9. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised date. Your continued use of our site means you agree to the updated terms.

10. Contact Information

For questions or concerns about this Privacy Policy, you can reach us at:

Pro Gadgets
📧 Email: support@progadgetspk.shop
📞 Phone/WhatsApp: +92 331 6481615
📍 Location: Johar Town, PIA Society, Lahore